Meet the Change Agent leading digital transformation in the rapidly evolving financial services industry. Landmark Credit Union CIO Steve Hannan discusses the importance of approaching change as a coach, giving people the space to fail, and pacing change appropriately to succeed.

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What does it take to be a Change Agent at one of the world’s largest companies? Microsoft CTO David Totten gives you an inside look at how he is leading impactful change at Microsoft as the organization continues its mission "to empower every person and every organization on the planet to achieve more".

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