Meet CIO Nickolo Villanueva, the Change Agent boldly leading transformation at Crisis Prevention Institute, the worldwide leader in evidence-based de-escalation and crisis prevention training and dementia care services. Nickolo offers powerful insights on leading and managing change as his organization successfully shifted its business model from in person to virtual service delivery and customer engagement. Listen Now

Meet the Change Agent leading digital transformation in the rapidly evolving financial services industry. Landmark Credit Union CIO Steve Hannan discusses the importance of approaching change as a coach, giving people the space to fail, and pacing change appropriately to succeed.Listen Now

What does it take to be a Change Agent at one of the world’s largest companies? Microsoft CTO David Totten gives you an inside look at how he is leading impactful change at Microsoft as the organization continues its mission "to empower every person and every organization on the planet to achieve more".Listen Now